Frequently asked questions

What is EstateAegis?

EstateAegis brings residence records, inspections, arrivals, work orders, service requests, messages, and team access into one workspace.

Who can use EstateAegis?

EstateAegis is designed for private residence managers, household teams, vendors, and invited family or client users.

Can I store photos and documents?

Yes. Workspaces can store residence photos, inspection evidence, documents, access instructions, and related records. Only authorized users should upload information.

How do inspections work?

Staff can create inspection reports, record checklist results, attach photos, and publish reports to the appropriate family or client.

How do I request service?

Authorized users can submit a service request with the residence, description, priority, and supporting details. The team can assign and track follow-up work.

How do I remove my data?

Routine account deletion requests are handled according to the Privacy Policy. Custom exports or special-format retrieval may incur the disclosed data-handling fee described in the Terms.

How do I get help?

Email help@estateaegis.com for support.